We work with multiple partner properties at each of the accommodation levels in order to provide our guests with the greatest amount of availability when it comes to booking their travel dates. Peak season weeks do fill up quickly, so we encourage you to book your preferred dates as early as possible. In most cases, when you purchased your promotional vacation package, you paid for a specific accommodation type (standard, premium, luxury or condo). If you log into the www.bestvacationsever.com website, you will be able to see information and pictures of many of our partner properties, so that you can get an idea of the types of properties available. Once you book your travel dates, you will receive a travel confirmation notice that will give you the specifics of where you will be staying. Upgrades, are often available for purchase by calling our Customer Service team at 1-800-656-2780.
It is always best to book your reservation as early as possible…ideally 60-90 days in advance. It is also recommended that you book even earlier for peak travel weeks (holidays, spring break, and summer). In addition, a minimum of 30 to 45 days notice is required to avoid a priority booking fee on last-minute reservations.
Yes. We do allow our guests to book reservations under the required 30 to 45 days, however a priority booking fee will apply. Please note all reservations are based upon availability.
No. There are no blackout dates; however, all reservations are based on availability. Peak travel weeks fill up quickly, so we encourage you to book as early as possible.
No. This is an introductory vacation package sold for the purpose of introducing you to each of the resorts and promoting vacation ownership. However, you may extend your stay at certain locations for a nominal fee per night.
Information regarding the Welcome Center where you will check in is located in your reservation confirmation letter and also available when you log into www.bestvacationsever.com.
Information regarding the Welcome Center where you will check in is noted in your reservation confirmation letter and also is available when you log into the www.bestvacationsever.com.
In many cases, the Welcome Center will be located on the same property where you will be staying. In other cases, the Welcome Center will be located in the same general vicinity as your accommodations.
In most cases, you can check into the Welcome Center between 10am and 3pm. However, please double check with your Welcome Center to confirm their hours of operation. However, your actual accommodations are not usually available for check-in until 4pm. Information regarding the Welcome Center is in your reservation confirmation letter and also available when you log into the www.bestvacationsever.com.
You may cancel your reservation for all U.S. destinations, one time, at no cost when changes are made at least 7 days in advance. All non-U.S. locations need a minimum of 15 days to avoid penalties. Cruises need a minimum of 45 days to avoid the rebooking penalty. You may incur a fee if additional cancellations or date changes are made.
You are responsible for all port, service, registration, and government departure fees. Fees are per person.
A valid passport (not expired) is required.
The reservation guarantee is a fee collected to ensure the arrival of our guest(s) traveling on a promotional vacation package, and guarantees that the guest’s room will be available upon arrival. The reservation fee may be applied toward your room taxes upon check-in.
The package is transferable to anyone who meets the promotional requirements outline at the point of sale.
Please check the terms and conditions of the promotional vacation package you purchased. Most packages come with either a standard or premium room which can accommodate up to 4 people.
Based on availability, you may be able to upgrade your accommodations to a 1, 2 or 3 bedroom condo for a nominal additional cost. Another option may be to book a second room. Please contact our Customer Service team at 1-800-656-2780 for all upgrades and additional room needs.
In most cases, you will receive your gift upon completion of the VIP resort sales presentation. Occasionally, you may be “pre-gifted” at the time of arrival by leaving an imprint of a major credit card until the completion of your resort presentation.
Yes. Please contact our Customer Service team at 1-800-656-2780 to purchase additional theme park tickets. In addition, most Welcome Centers also have area attraction tickets available for sale upon arrival.
If married, both spouses must attend. If single, every guest in the party must attend.
The sales presentation is approximately 90 minutes long.
Yes. The promotional package you purchased was sold for the purpose of introducing you to each of the resorts in order to be eleigible for the package offer, and you will need to attend each resort’s sales presentation.
You are not required to purchase anything. We only require you and your party to attend the resort sales presentation.
The tour is scheduled at the Welcome Center upon arrival and is normally set up for the day after you check in.
The sales presentation reservations may not be scheduled before arrival at the Welcome Center. A specific tour time may be requested; however, the actual time will be based upon availability and confirmed at check-in.
Not unless a rental car was included in your promotional vacation package. You are responsible for all transportation (Ex: air, car, train, etc.).
Please select your Welcome Center check-in location:
PGR Welcome Center
12550 International Drive South
Orlando, FL 32821
Calypso Cay Resort
5001 Calypso Cay Way
Kissimmee, FL 34746.
Please contact the Welcome Center if you will be arriving late. Contact information for the Welcome Center is located on your reservation confirmation letter.
Please contact the Welcome Center to which you are arriving. Contact information for the Welcome Center is located in your reservation confirmation letter.
Some of our resort partners do provide shuttle service to the area theme parks. Please contact the Welcome Center at the number located on your reservation confirmation letter to confirm your resort’s list of amenities and services.
No. For your safety and others, pets are not allowed.
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